PRIVACY POLICY

Privacy Policy of Argonaut Expeditions

Data Processing Purpose Argonaut Expeditions processes your personal data through automated and non-automated systems, such as email platforms, computer applications, and paper documentation, to manage your requests submitted via our website. This includes requests through contact forms, email inquiries, or any other online forms. Additionally, we process your data to manage our professional and commercial relationship with you, ensure the effective provision of contracted services, handle after-sales service, and address any claims or requests.

Furthermore, your data may be used to send commercial information about our products and services that may interest you, via post, email, SMS, or any other electronic communication. If you do not wish to receive such communications, you can opt out by leaving the corresponding box unchecked in the contact form or by exercising your right to object at the address provided below.

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Data Retention Period Your personal data will be stored for the duration of our commercial relationship or as long as there is a legitimate interest (e.g., if you subscribe to newsletters or submit a CV) unless you request its deletion. Additionally, your data will be retained as required to comply with applicable laws, manage legal claims, or meet obligations imposed by regulatory authorities.

Commercial Communications Personal data used for commercial communications will be retained until you withdraw your consent, without prejudice to your rights to deletion or objection.

Legal Basis for Data Processing The legal basis for processing your data is the execution of contractual obligations, allowing us to manage, develop, and maintain our business relationship, including necessary communications. Other processing activities will require your consent, which you may withdraw at any time.

Refusing to provide required personal data, or providing inaccurate or incomplete data, may prevent us from delivering our services effectively. You are responsible for the accuracy of the information provided and must notify Argonaut Expeditions of any changes.

Data Communication and Transfers Your personal data may be disclosed when legally required to public entities, migration and customs authorities, the Galápagos National Park, the Galápagos Government Council, and other relevant third parties necessary for providing our services (such as hotels, airlines, and transportation providers).

Within Argonaut Expeditions and its associated entities, your data may be shared for internal business operations, corporate services, and commercial communications, provided you have given prior consent.

If we use service providers whose servers are located outside Ecuador, your data may be subject to international transfers. However, such transfers will comply with necessary security measures, ensuring protection in line with international data protection regulations.

Your Rights You have the right to confirm whether we process your personal data and, if so, access, update, or request deletion of your data when no longer necessary for its intended purpose. Additionally, you may:

  • Request correction of inaccurate or outdated data.

  • Object to specific data processing activities, including receiving marketing communications.

  • Request restriction of processing under certain conditions (e.g., if you contest data accuracy).

  • Exercise the right to data portability, allowing you to receive your personal data in a structured, commonly used format and transmit it to another provider.

  • Oppose decisions based solely on automated processing, including profiling, if such decisions significantly affect your rights and freedoms.

  • Submit a complaint to the appropriate data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us via the email address provided below. Ensure that you include sufficient identification details so that we can process your request correctly.

Security Measures Argonaut Expeditions is committed to protecting your personal data. We implement appropriate security measures to prevent unauthorized access, misuse, or loss of your data. These measures ensure that only authorized personnel can access your information and that our security protocols are regularly updated.

Third-Party Websites Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites, and we cannot guarantee their compliance with data protection laws. We recommend reviewing the privacy policies of any third-party sites before providing your data.

Policy Changes We reserve the right to update this Privacy Policy. We encourage you to review it periodically to stay informed of any changes. We will notify you of significant updates whenever possible.

Claims and Legal Compliance If you are dissatisfied with our data processing practices, you have the right to file a complaint with the relevant Data Protection Authority in your jurisdiction, including the Ecuadorian Data Protection Superintendence.

Your personal data will be processed in compliance with applicable regulations, including the General Data Protection Regulation (GDPR) and Ecuadorian personal data protection laws.